What types of products do you offer?

We offer a range of water filtration products including Faucet Mounts, Filtration Dispensers, and Refrigerator Water Filters.

What are the shipping costs?

We offer free shipping for any single order purchase of $59.99 or more. For orders under $59.99, a shipping fee of $4.9 will be applied.

What is your return policy?

We offer a 30-day no-questions-asked return policy. However, please note that the customer is responsible for return shipping costs.

Do you ship internationally or to all areas within the United States?

Currently, our shipping services are only available within the United States, excluding Alaska, Hawaii, American Samoa, U.S. Virgin Islands, and United States Minor Outlying Islands.

What forms of payment do you accept?

We use Square, Stripe and Paypal for payment, and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.

Do you have a physical store?

Currently, we operate primarily online, but we plan to establish physical stores in the future to provide a more comprehensive shopping experience.

What is your company's mission?

Our mission is to bring health, convenience, and safety to more people through our water filter devices, embodying the concept of "Pure Water, Pure Life with RPWFE Drop."

How can I contact you if I need help?

You can email help@rpwfedrop.com or contact us directly through Contact Us and we're here to help!